Job: Customer Service Representative - Fri to Mon 11a-10p. This position is located in Bridgeton, St. Louis.

Overview:

Customer Service Representatives respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. Successful applicants must have a high school diploma or general education degree (GED) along with excellent customer service, problem solving, analytical, decision-making, communication, follow-up, and organizational skills. Typing experience is preferred. The work schedule requires availability 11am to 10pm Friday - Monday. The salary range for this position is %2410.00 - %2412.50 per hour.


Key Accountabilities:

Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent customer service skills
Effectively answer and resolve issues regarding purchases and delivery of merchandise

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.