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Education Program Manager
at Alzheimer's Association
Right now, millions of Americans are facing the devastation of Alzheimer’s. This disease is robbing us of our finances, our families and our futures - but at the Alzheimer’s Association, we’re relentlessly working to change that by addressing the challenges in front of us with speed and without limitations or boundaries. With our network of more than 75 chapters across the country, we’re advancing world-class research, ensuring access to gold-standard care and support, and hiring talented, mission-driven people who make it all happen.
The Alzheimer’s Association has been ranked as one of the Best Nonprofits to Work For by The Nonprofit Times nine years in a row, recognizing our leadership, competitive compensation and benefits, flexibility and mission-driven atmosphere. It takes a uniquely motivated person to be a part of our team - but we believe that person could be you.
The Education Program Manager is responsible for developing, managing and implementing an education and outreach strategy for the Alzheimer’s Association, Greater Missouri Chapter, a volunteer-powered organization. The position goal is to significantly expand the reach of Alzheimer's Association Community Programs through partnership building and volunteer resources throughout the 96-county service area.
Measureable outcomes are increased consumer education, volunteer recruitment and retention, expansion of community-based programs and sustainable, regional partnerships with emphasis on reaching minority, high risk and underserved populations.
CORE CHARACTERISTICS AND COMPETENCIES REQUIRED:
- Demonstrated success managing volunteer-led community education programs with experience in recruitment, training, engagement, supervision and evaluation of volunteers.
- Demonstrated success building strong partnerships and increasing services to communities that have had low participation.
- Demonstrated success as an Alzheimer’s educator for consumer and professional audiences with solid knowledge of dementia, dementia-related resources, constituent needs and best practices.
- Demonstrated success working with diverse populations, volunteers, staff, and external contacts to build and maintain successful teams.
- Excellent ability to communicate in person, print, and electronically to variable audiences.
- Ability to anticipate, identify, organize and/or analyze growth opportunities and make programmatic recommendations to Chapter leadership.
- Ability to work under pressure and manage multiple projects at once
- Ability to coach and develop volunteer talents
- Ability to analyze information and make timely, appropriate decisions
- High level of integrity, diplomacy and initiative
ESSENTIAL JOB FUNCTIONS:
Community Program Implementation and Evaluation (75%)
- Lead the planning and implementation of Alzheimer’s Association community education programs across the 96-county service area.
- Manage and assure quality program delivery and growth of diverse attendances at Alzheimer’s Association Education programs. Assure compliance with Core Services Quality Evaluation Initiative for education programs.
- Engage, train and manage relationships with volunteer positions to expand community visibility and service delivery in the 96-county service area, especially among minority, high risk and underserved populations.
- Create ongoing volunteer education program including advanced topics for volunteers and ongoing professional development on volunteer management for employees.
- Conduct annual performance evaluations of volunteer positions.
- Evaluates and reports effectiveness of volunteer program and prepares recommendations for continuous improvement. Monitor volunteer program outcomes and results to reinforce organizational accountability.
- In collaboration with Director of Community Programs, develop chapter-wide recruitment plans and strategies.
Community Partnerships (20%)
- Develop and/or maintain sustainable community partnerships and volunteer supporters that increase utilization of care and support services.
- Analyze service data to identify gaps in rural delivery and create opportunities to expand education and support programs.
General chapter responsibilities (5%)
- Cultivate and recruit supporters for chapter fundraising events like Walk to End Alzheimer's and Longest Day.
- Maintain monthly reports, service statistics and grant-related paperwork.
- Attend chapter meetings and special events as scheduled.
- Bachelor’s degree in Education, Social Work, Gerontology, Nursing, Public Health, or related field. Master’s degree preferred
- 3-5 years program development / volunteer management
- Demonstrated history of health education, community program development, strong public speaking skills and an understanding of adult learning principles
- Proficiency with Microsoft Office applications (especially Word & Excel) and Google; ability to learn donor and service user software