BAE Systems, inc.

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IT Systems/Cloud Support Engineer

at BAE Systems, inc.

Posted: 11/19/2019
Job Reference #: 222072

Job Description

Job Title
Eng Prin - SW

Location Code
MO011_1034 S. Brentwood Blvd._Richmond Heights_MO

Job Description
The Customer Technical Solutions team at Advanced GEOINT Systems (AGS) provides on-site installation, customization, support and training for the various GXP Platform, desktop and mobile products in environments ranging from traditional desktop to cloud based implementations.  The ideal candidate for this position will have experience in desktop, virtual, server and cloud based application and services.  Other duties will require troubleshooting customer issues and requests via e-mail, phone and on-site customer visits.  Customer interactions are documented in Salesforce (Customer Relationship Management).  Software deficiency and enhancement requests are documented in JIRA. Candidate will be required to conduct software demonstrations at trade shows, conferences and customer sites.  Assist with training material development and other sales, marketing, testing and customer support activities as required.  Work with members of our software team, product managers, and customers to develop, integrate, and configure the different AGS applications.
This position is for on-site support at one of our customers locations to help with IT, System Configuration, and deploying our software in a cloud environment.  

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Richmond Heights

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IT Systems/Cloud Support Engineer

United States